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Return Policy
1 Jan 2003

ORDER ACCEPTANCE POLICY
Your receipt of electronic or other form of order confirmation will not signify our acceptance of your order nor does it constitute confirmation of our offer to sell. At any time after receipt of your order or without prior notice to you, Mobil Car Audio reserves the right to supply less than the quantity you ordered of any item and charge accordingly.

 

RETURNING PRODUCTS
A 20% restocking fee is subject to all returns. For a return or replacement of your product, excluding shipping and handling charge, we request that you contact our customer service department  by email for a Return Authorization number (RA).  If being returned within 30 days, the product must be returned unopened and not used , at your expense, including documentation, original packaging in same condition and all parts.

 

Note: Restocking charges apply to product returns made within 30 days. Beyond 30 days, product returns will not be accepted.  Products damaged through negligence or in shipment will void the warranty and will be returned without replacement at the customer's expense.

 

Returned products must be received within 14 days from the issuance of the RA (Return Authorization) number. On returns to our factory, no credit will be allowed for items damaged in transit or shipped to us in error. All claims for shortage, damage or shipment errors must be made within 3 days after receipt of shipment.

 

Our liability shall be limited to the invoice value excluding freight charges of the materials or its replacement.

Order Cancelation

To cancel an order please contact customercare@mobilcaraudio.com within 24 hours of order placement.